FAQ

1. What locksmith services do you provide?

We offer a range of residential, commercial, and emergency locksmith services, including:
🔹 Lock repairs & replacements
🔹 Emergency lockout services (24/7)
🔹 UPVC door & window lock repairs
🔹 High-security lock installation
🔹 Burglary repairs & security upgrades
🔹 Smart lock installation
🔹 Safe opening services

2. Are you available 24/7?

Yes! We provide emergency locksmith services 24 hours a day, 7 days a week, including weekends and holidays.

3. How much does your service cost?

Our starting price is £59, but the final cost depends on the complexity of the job.

• If it’s a simple job, the price will remain at £59.
• If additional work or materials are needed, the locksmith will assess the situation and provide a price on the spot before proceeding.
• You can choose to accept or decline the quote before any work begins.

4. How fast can you get to me?

We aim to arrive within 30-60 minutes, depending on your location and traffic conditions.

5. Do you charge a call-out fee?

No, we do not charge a call-out fee. You only pay for the service provided.

6. Can you open my door without damaging the lock?

Yes, we always try to use non-destructive entry methods whenever possible. However, in some cases where the lock is damaged or high-security, drilling may be required, and we will replace the lock if necessary.

7. What if I need a lock replacement after a burglary?

We offer emergency burglary repairs and can replace or upgrade your locks to improve security. We can also provide a home security assessment to identify potential weaknesses.

8. Do you work with smart locks?

Yes! We install, repair, and configure smart locks, digital keypad locks, and high-security access systems.

9. Do you cut or program car keys?

No, we do not provide car key cutting, car key programming, or key fob services.

10. What areas do you cover?

We provide locksmith services in [Your Service Areas]. If you’re unsure whether we cover your location, give us a call!

11. What payment methods do you accept?

We accept:
✔ Debit & Credit Cards (Visa, Mastercard, American Express) – Processed securely over the phone.
✔ Bank Transfers (For pre-approved transactions).
✔ Cash Payments upon service completion.

12. What happens if I cancel my booking?

Please check our Refund & Cancellation Policy for full details. Generally:

• If you cancel before the locksmith arrives, you may receive a full refund.
• If the locksmith has already started the work, refunds are not available.

13. How can I contact you?

📞 0800 368 8065
📧 support@locks-unlock.co.uk
📍 Local Locksmith

If you have any other questions, feel free to reach out! 😊🔐