Terms & Conditions

Last Updated: 26/02/2025

Welcome to Locks Unlock! By using our website and services, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. Introduction

These Terms and Conditions govern the use of our website and locksmith services. By accessing our website or booking our services, you accept these terms in full.

2. Services Provided

• We offer locksmith services including emergency lockouts, lock repairs, replacements, and security upgrades.
• Service availability may vary depending on location and scheduling.
• We strive to provide accurate and timely service, but we do not guarantee specific response times.

3. Booking and Payments

• By booking a service, you agree to provide accurate details, including address and contact information.
• Payment is due upon service completion unless agreed otherwise.
• We accept [Payment Methods] (e.g., cash, credit/debit cards.
• Prices are subject to change without prior notice.

4. Cancellations and Refunds

• Cancellations must be made at least 20 minutes in advance.
• Refunds are issued only in cases where services were not provided due to our fault.
• If a customer is not present at the service location, a call-out fee may apply.
• if a customer cancel the job 15 minutes before the arrival of the locksmith.

5. Liability and Disclaimer

• We are not liable for damages resulting from improper use of locks after our service is completed.
• We do not guarantee that locks are 100% resistant to forced entry or tampering.
• Customers are responsible for maintaining their locks and security systems.

6. Privacy Policy

Your personal data is handled according to our Privacy Policy. By using our services, you consent to the collection and processing of your data as described in that policy.

7. Intellectual Property

• All content on our website, including text, images, and branding, is owned by Locks Unlock and may not be copied or used without permission.

8. Governing Law

These Terms and Conditions are governed by the laws of United Kingdom/Region. Any disputes shall be resolved in the courts of Jurisdiction.

9. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📞 0800 368 8065
📧 support@locks-unlock.co.uk
📍 57 Gorse Cover Road, Bristol, BS35 4NR



By using our website and services, you agree to abide by these Terms and Conditions.